Wetsuit Specs:
BUOYANCY:Â Front: 3mm thick neoprene from neck to ankles | Back: 2mm thick neoprene | Arms & Shoulders: 1.5mm GKA neoprene
FLEXIBILITY:Â Anatomically-Correct Arms/Shoulder Panels: Allows for a natural range of motion in the swim stroke for faster, smoother swimming with less effort | Low-Profile Collar: Adds comfort and increased durability, ensuring that the suit stays intact and in place. | X-MAX Seam-Seal Technology: Uses a triple layer of glue and double-blind stitching to ensure long-lasting waterproof seams.
DEPOSITS:Â No deposit required.
What is the deposit for?
A deposit for a wetsuit rental is only required in extreme cases. This only applies under special circumstances such as international race participation. In such cases, if the wetsuit is returned on time, your deposit will be returned to you. If your wetsuit is returned late, your deposit will be refunded to store credit. If you would like to purchase your rental wetsuit after use, we’ll be in contact to arrange the outstanding balance from you.
When is my rental wetsuit order deadline?
The last day you can place an order for a rental wetsuit is the Friday a week before your race weekend. The rental includes Ground shipping (3-5 business days), therefore You MUST upgrade to 2-Day or Overnight shipping to guarantee delivery on time. We cannot guarantee availability if you order at this late date. We will contact you immediately if we do not have your suit.
When will my rental wetsuit ship?
Your rental wetsuit will ship to you two Wednesdays before your race weekend.
What are my shipping options?
We use Postnet couriers to dispatch all our wetsuit rentals. Overnight emergency delivers are couriered through hand to hand. There will be additional charges if expedited shipping is chosen.
How do I know what size to choose?
Please refer to our sizing chart. A great deal of research has gone into our sizing chart and it is 99% accurate, however, we cannot guarantee any fits. Still have questions? Call Xterra Wetsuits customer service at +27 79 482 4658.
How do I return my rental wetsuit?
Returning your rental wetsuit is easy. You can either return the item(s) via courier or in person to our Xterra Wetsuits store in Cape Town, South Africa. Return courier costs will be at your expense.
What if my rental wetsuit doesn't fit?
Ultimately, you are responsible for the size that you choose. We cannot make any size exchanges on rentals. The size you have been shipped will be the final size. If you are unsure about the fit after receiving the wetsuit, please read our fit guide (What Size Am I? section).
What if I damage the rental wetsuit?
Minor stress tear and wear on a rental wetsuit is normal and expected. You will not be assessed any damage fees unless there is serious and/or intentional damage to the wetsuit.
What if I want to keep my rental wetsuit?
After your wetsuit rental period is over, you have the option to purchase the rental wetsuit. This would be at the discretion of Xterra Wetsuits South Africa.
Do you ship rentals internationally?
Unfortunately, we can only ship rentals to addresses within South Africa.